No. 13, Siamaky Alley, patris Lumumba St. , Sattarkhan Ave. , Tehran
88202561 | 24 Hours Support: +989372276014

important points about service and technical support for electronic door lock

support for electronic door lock

technical support of Karen digital door lock

1. Karen Digital door Locks in the following brands:

SAMSUNG

GATEMAN

H-GANG

EVERNET

HIONE

HBS

 

It has a one-year replacement warranty and 15 years of after-sales service and 3 years of supply of parts under the Karen Kavir Company (in the case of Karen’s replacement warranty, it should be noted that in case of any problems other than fracture and appearance change Lock, at the time of warranty, the device is completely replaced, and the company is required to provide the customer with the customer’s problem and technical support and technical support as soon as possible).

It is necessary to state that Karen is the only official representative of YALE and the subsidiary of ASSA ABLOY (ASA ABBULI), Sweden, which is responsible for importing European-American digital locks of this brand. This type of digital lock has a 24-month replacement warranty since the installation of 15 years of after-sales service and 5-year component warranty.

2. When shopping, pay attention to the Karen logo on the box of these products.

3. You can buy Karen Digital door Locks from authorized dealers throughout the country without a visit to the company’s headquarters.

4. During installation, ask the installer to complete the warranty card for you and deliver it to include the technical services of the electronic lock. Otherwise, the purchased device will not include warranty.

5. In the absence of a warranty card, the product is not covered by the warranty and does not include technical support and services for the digital door lock.

6. Only if the device is opened by the installer, a digital lock will be provided by Karen’s warranty.